Jesse Pickard's Thoughtstream

Mar 19

Starbucks copies Dell. Smart move.

Starbucks flat out copied Dell’s Ideastorm. I think it’s brilliant.

It is great to see more brands allow consumers to openly critique and ultimately, improve their business. It is one of the most powerful examples of how social media can truly make organizations better. I wish there were more copiers like Starbucks.

Comments (View)
blog comments powered by Disqus
Tumblr » powered Sid05 » templated